FAQ & Help Desk
Find quick answers to frequently asked questions about creating music, commercial licensing, credits, audio mastering, and account management on MusiVo AI.
🎵 1. Getting Started & Music Synthesis
What is MusiVo AI and how does it generate songs?
MusiVo AI is an advanced web-based music studio that uses neural AI audio models to turn text prompts, moods, and lyrics into complete, studio-quality music tracks with harmonized vocals and realistic instrumentation in 10 to 30 seconds.
Do I need musical experience or instrument skills?
No musical training is required. You simply type the theme or style of music you envision (e.g. "Upbeat 80s synthwave with female vocals about neon city drives"), select your desired BPM and mood, and MusiVo AI handles the melody, composition, vocals, and mastering.
What musical genres and styles are supported?
MusiVo supports over 50+ genres including Pop, Synthwave, Rock, Hip-Hop, EDM, Lo-Fi Chill, Cyberpunk, Cinematic Orchestral, Acoustic Folk, Heavy Metal, Reggae, Jazz, and Ambient soundscapes.
🛡️ 2. Licensing, Copyright & Commercial Monetization
Can I monetize my generated songs on Spotify, Apple Music & YouTube?
Yes! If you generate music using an active paid plan or purchased credit tokens, you receive a 100% Royalty-Free Commercial License. You can distribute your music to DSPs (Spotify, Apple Music, Deezer), monetize YouTube videos, or use audio in games and advertisements without paying royalties.
Who owns the lyrics and melodies I input into the studio?
You retain 100% ownership and copyright of any original lyrics, text prompts, or musical ideas you provide to MusiVo AI.
🎛️ 3. Studio Workstation & Audio Features
What audio download formats are available?
You can download high-bitrate MP3 (320kbps) for fast sharing, or Lossless WAV (48kHz / 24-bit) Studio Masters for professional DAW production and distribution.
How does the 4-Track Stem Separator work?
In your track library, click Extract Stems to separate any finished song into four distinct, isolated WAV files: Vocals, Drums, Bassline, and Instruments. Perfect for remixing and DJ sets.
Can I write my own custom lyrics?
Yes. Switch to Custom Lyrics Mode in the Studio to enter your own verses and chorus. You can also use our built-in AI Lyricist Assistant to write or polish rhymes automatically.
💳 4. Credits, Subscriptions & Refer & Earn
How do Generation Credits work?
Credits are tokens used to initiate studio operations (Full Song, AI Lyrics, Stem Separation, Album Artwork, Audio Mastering). Your balance is clearly visible in the top header and studio workspace.
Do purchased credits expire?
No. Purchased credits and subscription credit balances remain valid in your account and do not expire.
What payment methods are supported?
We support credit/debit cards (Visa, Mastercard, American Express) via Stripe, as well as major Cryptocurrencies (USDT TRC20/BEP20, Bitcoin, Ethereum) via Plisio.
How does the Refer & Earn program work?
Share your unique referral link from your Creator Dashboard. When friends sign up, both you and your friend receive instant bonus credits. When they purchase plans or credits, you earn a 20% cash commission that can be withdrawn via Bank Transfer, Crypto USDT, or E-Wallet.
🤝 5. Customer Support & Assistance
Need help with an audio track, credit purchase, or partnership inquiry? Our support team is ready to assist you:
Official Help Desk Email: [email protected]
Operating Team: Mikyhost Technical & Customer Support
Average response time: within 12–24 business hours.
