Knowledge Base Article Target Page: musivo.ai/verify-email

Accounts remain in 'Pending' status until the email address is confirmed with an OTP code to protect the platform from automated bots.

🇬🇧 English Guide: Resolving Pending Account Verification Status

Accounts remain in 'Pending' status until the email address is confirmed with an OTP code to protect the platform from automated bots.

Log into your account; the system will automatically route you to /verify-email.
Enter your latest 6-digit OTP code received in your email inbox.
Upon submission, your status flips to 'Active' with welcome credits unlocked.
If no code is received, click 'Resend OTP' to dispatch a fresh verification code.

Pro Tip: Verification is only required once; your account remains permanently verified thereafter.

🇮🇩 Terjemahan Bahasa Indonesia: Mengaktifkan Akun yang Masih Berstatus Pending

Akun baru berstatus 'Pending' sampai email diverifikasi dengan kode OTP guna melindungi sistem dari akun bot palsu.

Masuk ke akun Anda; sistem akan otomatis mengarahkan ke halaman /verify-email.
Masukkan 6 digit kode OTP terbaru yang Anda terima di kotak masuk email.
Setelah berhasil, status akun otomatis berubah menjadi 'Active' dan bonus kredit terbuka.
Jika kode belum masuk, klik tombol 'Resend OTP' untuk mengirim ulang kode baru.

Tips Praktis: Verifikasi OTP ini hanya perlu dilakukan satu kali saja; akun Anda akan aktif selamanya setelahnya.