Knowledge Base Article Target Page: musivo.ai/verify-email

If your 6-digit email OTP does not land in your inbox, follow these steps to quickly activate your account.

🇬🇧 English Guide: Troubleshooting Missing Email OTP Codes

If your 6-digit email OTP does not land in your inbox, follow these steps to quickly activate your account.

Check Spam, Junk, and Promotions folders in your email client.
Verify that your registered email address was spelled correctly with zero typos.
Wait 60 seconds on /verify-email for the cooldown timer to elapse, then click 'Resend OTP'.
Add [email protected] to your email contacts to prevent automated ISP spam sorting.

Pro Tip: If your email provider continues blocking automated mail, contact support to manually verify your account.

🇮🇩 Terjemahan Bahasa Indonesia: Solusi Kendala Kode OTP Email Tidak Masuk

Jika 6 digit kode OTP verifikasi email tidak kunjung masuk ke kotak masuk Anda, ikuti langkah berikut untuk mengaktifkan akun.

Periksa folder Spam, Junk, dan tab Promosi pada aplikasi email Anda.
Pastikan penulisan alamat email pendaftaran Anda tidak mengalami salah ketik.
Tunggu hitungan mundur 60 detik di /verify-email selesai, lalu klik 'Resend OTP'.
Simpan alamat [email protected] ke kontak email Anda agar tidak disaring spam.

Tips Praktis: Jika penyedia email Anda terus memblokir email otomatis, hubungi tim support untuk aktivasi akun manual.